Troubleshoot Eve Energy Strip Refuses to Connect

David

If the Eve Energy Strip was already added to the Eve App, delete it from the Eve App
Disconnect the Eve Energy Strip from the power supply and wait 1 minute.
Restart your iOS device completely.
Disable and reactivate Wi-Fi under "Settings -> Wi-Fi" on the iOS device (note: use "Settings", not iOS Control Center).
Connect the Eve Energy Strip to the power supply and wait 3 minutes.
Carry out a complete reset of the Eve Energy Strip:
1. Plug Eve Energy Strip into a socket and wait until the 3rd LED power button stops blinking
2. Press the 1st and 3rd LED power buttons at least 10 s, until the 3 LEDs blink
3. Release the power buttons and wait until all LEDs stop blinking
(Re)pair the Eve Energy Strip over the Eve App.